Written in the margins

The negotiation in the margins is the documentation

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5

min read

Written in the margins

The documentation was never the problem. The problem was that half of it lived in people's heads.

Every component had a name. Most had a rough description. What they didn't have was the reasoning — why this pattern and not that one, where the edge cases lived, what a behavior meant when two components looked nearly identical. That knowledge existed. It just hadn't been asked for yet.

The process was simple by design. A draft per component, written as a starting point — something concrete enough to react to. The team worked through it asynchronously, leaving comments where something was unclear, contested, or missing.

Those comments are where the real work happened.


Dashboard header component doc with engineer comments, Google Docs

The draft set the terms. The comments negotiated them.


Size naming table with engineer's comment

Naming decisions that seemed settled in Figma turned out to be open questions the moment someone had to write them down.


Datepicker interaction with comments

Behavior that lived in institutional memory surfaced because the draft made it visible enough to dispute.


Tooltip anatomy with comments

Where guidance lives is a structural decision. The margins are where it got made.



Content guidelines with date formatting comment

Some standards didn't exist until someone asked the question. The writing process created them.


Slack thread, pagination scope

Some decisions outgrew the doc entirely. The question of whether pagination was its own pattern began in a comment thread and reshaped the system's information architecture.


Close to fifty components documented and published to a single Zeroheight reference site. One point of entry for design and engineering, in place of the fragmented references both had been navigating separately.

But the more durable outcome was structural. Documentation written through negotiation carries more than guidance — it carries the decisions behind the guidance. That's what makes it retrievable, by humans and by AI. Not the volume. The specificity.


Let's work together

I'm currently open to senior technical writing roles — content systems, documentation infrastructure, and design system governance.

Let's work together

I'm currently open to senior technical writing roles — content systems, documentation infrastructure, and design system governance.

Let's work together

I'm currently open to senior technical writing roles — content systems, documentation infrastructure, and design system governance.